If you don’t wish to receive your monthly shipment this month, you can do so by giving us a call or emailing us. You can skip a month as often as you like, at no charge. If your order is already on its way to you, please feel free to contact us and we’ll do our best to find a solution. Otherwise, you may cancel your Foster Bracelets Monthly Club subscription by emailing us or by giving us a call. There is no cancellation fee. Reach us in one of the following ways, and one of our customer success managers will be more than happy to help you!

  • Email us at info@fosterbracelets.com
  • Call (858) 232 4945 Mon-Fri 9am-5pm PST
  • Live chat us 24/7.
  • Pending – The order has been placed but not yet pushed to the warehouse. At this stage we can still make changes to and/or cancel the order.
  • Backordered – One or more items in the order are backordered. Available items will ship out now while the backordered items will ship when they become available again.
  • Warehouse – The order has been pushed to the warehouse to be prepped for shipment and cannot be canceled or changed at this time.
  • Shipped – The order has shipped. A shipment tracking email should have been emailed to the email address we have on file for your order.
  • Review – One or more of the items in your order became backordered after being pushed to the warehouse. If you need to check on the status of an order in review, please submit a request with your name and order number included using the “Submit a Request” link above.

We have a 1 year warranty on all bracelets. You will be eligible for a replacement if your bracelet breaks within 1 year of your purchase. If your bracelet has broken, please send us your name, shipping address, order number (if available), and a picture of your damaged bracelet using the “Submit a Request” link above. We will send you a replacement. .